𝗙𝗔𝗤'𝘀
Collapsible content
What type of products do you offer ?
At ORIFLAME.pk, we offer a diverse range of Natural, Organic, & Quality products, including Makeup, Skin Care, Hair Care, Body Care, Men's Care, Kids & Baby, & Fragrances . Our goal is to provide practical solution for your everyday needs.
How I can ensure my order is processed quickly ?
To ensure your order is processed quickly, please make sure to complete your payment promptly. We typically process all orders within 1-2 working days after payment confirmation.
What should I do if I receive a damaged or incorrect item ?
If you received a damaged or incorrect item, please return it to the delivery rider immediately & contact us via Whatsapp at+92 309 5989466,We're here to help resolve any issue you may encounter.
How long does shipping takes ?
Shipping typically takes 4-5 working days from the dispatched date. We strive to deliver your orders quickly & efficiently but please keep in mind that external factors may occasionally impact delivery time.
Waht are your shipping rates ?
Shipping is flat Rs.199/- all over the country, we partner with reliable couriers to ensure timely & secure delivery of your orders.
Can I track my order ?
Yes! Once your order has been shipped, you will receive a tracking number via Email or SMS so you can monitor your delivery status. We want you to stay informed every steps of the way.
What should I do if my order is delayed ?
If you experience any delays beyond the estimated timeframe, please don't hesitate to contact our support team for assistance. We're here to help & ensure your experience is a positive one!
Do you offer any warranties on your products ?
While we provide high-quality products, please note that they do not come with any warranty. However, we are committed to ensuring your satisfaction & are here to assist you with any concerns.
How I can contact customer support ?
If you have any questions or need assistance, feel free to reach out our customer support team. We appreciate your trust in us & look forward to serving you.